Privacy policy

Last updated: August 7, 2026

Ink Inc. ("we," "us," or "our") operates this website to provide printer sales, leasing, repairs, and supply services to businesses in Sherwood Park and the surrounding area. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, submit a quote request, or otherwise communicate with us.

Personal Information We Collect

We may collect the following types of personal information:

  • Contact details: name, address, phone number, and email address
  • Business information: company name and billing details
  • Transaction information: quote requests, orders, and service history
  • Communications: messages you send us through our contact or quote forms
  • Device and usage information: IP address, browser type, and how you interact with our website

How We Collect It

  • Directly from you when you submit a form or contact us
  • Automatically through our website via cookies and similar technologies
  • Through Shopify, which powers our online store

How We Use Your Information

We use your personal information to:

  • Respond to quote requests and service inquiries
  • Process orders and arrange service appointments
  • Send order confirmations and service updates
  • Improve our website and services
  • Comply with applicable legal obligations

We do not sell your personal information. We do not use your information for third-party advertising.

Relationship with Shopify

Our website is hosted and powered by Shopify. As a result, Shopify processes certain personal information on our behalf, including information related to your use of our website. Shopify's handling of your data is governed by the Shopify Consumer Privacy Policy. You may also exercise privacy rights related to Shopify's processing at the Shopify Privacy Portal.

Disclosure of Your Information

We may share your personal information with:

  • Shopify and other service providers who help us operate our website and fulfill services
  • Third parties when required by law or to protect our legal rights

We do not share your information with marketing partners or for advertising purposes.

Data Security and Retention

We take reasonable measures to protect your personal information. We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information. To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Children

Our services are intended for business use and are not directed at children under the age of majority.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

For any privacy-related questions or requests:

Ink Inc. 3-201 Kaska Rd, Sherwood Park, AB T8A 2J6 📞 +1 780-640-2700 ✉️ orders@myinkinc.com